65760 Eschborn, Germany
Telephone: +49-61 96 / 522 - 0
Fax: +49-61 96 / 522 - 3000
Represented by the management: Matthias Hartmann, Nicolai Kuß, Dr.-Ing. Carsten Sürig
Frankfurt local court company register: HRB 85143
VAT registration number: DE220564468.
Party responsible for purposes of Interstate Broadcasting Agreement: Robert Woggon, Techem Energy Services GmbH, Hauptstraße 89, 65760 Eschborn, Germany
Platform to clarify online disputes
The European Commission provides a platform for online settlement of disputes. This platform serves as contact point for consumers and entrepreneurs, who are willing to settle disputes arising from online contracts extrajudicially and voluntarily. This platform can be reached via/You can reach this platform via ec.europa.eu/consumers/odr/
Information for consumer protection
Consumers are entitled to apply for settlement of disputes relating electricity and gas supply for arbitration proceedings at the arbitration board Energie e. V. This is based on the prerequisite that the suppliers customer service has been contacted and no common satisfactory solution has been found. Techem is obliged to participate in the arbitration proceedings in this case.
Apart from that Techem decides in the individual case upon the willingness of participation in dispute resolution according to German Consumer Dispute Settlement Act (VSBG).
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Techem GmbH provides this information without any assurance or warranty of any kind, express or implied. All implied warranties as to marketability, suitability for certain purposes or the non-violation of laws and patents are hereby excluded. Even if we assume that the information provided by us is correct, it may nevertheless contain mistakes or inaccuracies.
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